Safari may not fully support e-learning videos on this page. For the best experience, we recommend using a browser other than Safari.
mobminder
Professional agenda
E-learning platform
Single agenda
A 1 - Log in to my agenda
Step by step
Open your Internet browser (e.g. Chrome, Firefox, Safari, Edge ...)
In the address bar, type the mobminder login link (see video). Do not use a search engine like Google - make sure to type the address at the very top of the window
On the login page, enter your login and password
Click on the "Enter" icon (or press the "Enter" key on your keyboard)
A 2 - Retrieve my forgotten credentials
Step by step
Go to the mobminder login page (see video)
Click on the "phone" icon
Enter your mobile phone number linked to your account
Click on the "send" icon
A 3 - Log out
Step by step
In the top right corner of your agenda, click on your first name
Click on "Close this session"
A 4 - See the weekly view
Step by step
Click the three small vertical lines at the top left of the screen
Click the cross to return to the daily view
A 5 - Navigate the calendar
Step by step
In the daily view, use the single arrows on either side of the date to navigate from one day to another
To move from one week to another, click the double arrows located in the same place
To jump directly to a specific date, click on the displayed date
Then, select the desired date from the calendar
Click the date again to close the calendar
Finally, to quickly return to today, click on today's date shown at the top left
A 6 - Add a visitor
Step by step
Click on the create icon
Enter the visitor's information to be saved
Click on the "Save" icon to store the record
Alternative
Dans la zone de recherche, saisissez les informations suivantes dans cet ordre : le nom de famille, suivi d'une virgule et d'un espace, le prénom suivi d'un espace et le numéro de portable
Then click on the create icon
Complete the record with any additional information if needed
Click on the "Save" icon to finalize the registration
A 7 - Looking for a visitor
Step by step
Click in the search field
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Click on the desired visitor to open their file
A 8 - Add an appointment using the search assistance tool
Step by step
Click in the search field
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Select a service if necessary (or type part of its name)
Click "Search"
Choose a date and the desired time
Click the "Save" icon to confirm the appointment
A 9 - Schedule an appointment in the daily or weekly view
Step by step
Select a date, then click on the time slot to add a new appointment
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Select a service if necessary (or type part of its name)
Click the "Save" icon to confirm the appointment
Vous pouvez également planifier un rendez-vous depuis la vue hebdomadaire, accessible via les trois lignes verticales
A 10 - Have more than one visitor in a unique appointment
Step by step
Select a date, then click on the time slot to add a new appointment
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Then find the second visitor and select him/her
Repeat the process to add as many visitors as needed. You can also select multiple visitors at once by holding down the Ctrl key while clicking on the desired visitors
Add a service or adjust the appointment duration if necessary
Click the "Save" icon to confirm the appointment
You can also create an appointment with multiple visitors from the weekly view or via the search assistant
A 11 - Find appointments of a visitor
Step by step
Click in the search field
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Click on the desired visitor to open their file
Click on the "Appointments" tab
A 12 - Delete an appointment
Step by step - Delete an appointment in the daily or weekly view
Select the appointment you want to delete
Click the delete icon
Confirm removal
Alternative - Delete an appointment from the visitor's file
Click in the search field
Enter one of the following pieces of information:
At least 3 consecutive letters from the last name (e.g., for Vanderbrenpt, type "bre") — not necessarily the first 3 letters!
At least 5 consecutive digits from the phone number (e.g., for 0472 01 09 11, type "01091"), but never starting with the initial 0
The date of birth in the format dd-mm-yyyy (e.g. 01-05-1978)
The matching visitor(s) will appear below the search bar
Click on the desired visitor to open their file
Click on the "Appointments" tab
Select the appointment to delete by clicking on its time slot
Click the delete icon
Confirm removal
A 13 - Create an unavailability in a day
Step by step
Select the unavailable time slot within the day
Add a note if needed
Save by clicking the “Save” icon
A 14 - Create an unavailability over multiple days
Step by step
Click on the three horizontal lines at the top left of the screen
Select "Calendar" from the menu
To change the year, click on the year displayed at the top left (e.g., "2025") and select the desired year
To define your unavailability period, you have two options :
Drag and drop across the relevant days, specify the unavailability type if needed, and add a note if necessary. Then click the “Save” icon to confirm
Click on the first day, fill in the details (unavailability type and note if necessary), then select the last day. Click the “Save” icon to confirm
A 15 - Access to the list view (and print it)
Step by step
Click on the three horizontal lines at the top left
Select “List view”
To add or remove information items, click the three lines again and select “Display details”
Choose the desired information
Save by clicking on the “Save” icon
To print the list, use the shortcut Ctrl + P (Windows) or Cmd + P (Mac)
To return to the daily view, click on the cross
B 1 - Change display details
B 2 - Reschedule an appointment
B 3 - Duplicate an appointment
B 4 - Merge a visitor who has been double encoded
B 5 - Use the waiting list
B 6 - Track who has inserted/changed an appointment
B 7 - Track who has deleted an appointment
C 1 - Change the start and end work time of a day
C 2 - Insert/delete a break in a work day
C 3 - Close/open a week day
C 4 - Change the hourly schedule from a specific date
C 5 - Adjust the time range for one day
C 6 - Insert an exceptional hourly schedule
C 7 - Change the colors of the hourly tabs
C 8 - Set up an hourly that rotates over 2 weeks or more
C 9 - I work in several locations
C 10 - Using block and out of block time management concept
D 1 - Expand the planning hours span
D 2 - Create a custom color for special appointments
D 3 - Create custom colors for holidays and off days
D 4 - Create a custom color to identify certain visitors
D 5 - Change the appointments stickers' color
D 6 - Put tags or qualify visitors
D 7 - Define recurrent performances (e.g. usual cares)
D 8 - How to give access to a new colleague
D 9 - Change a password
D 10 - Change the SMS message
D 11 - Change the timing of the automated sending
D 12 - Change the text of automated emails
D 13 - Send SMS in the visitor's language
E 1 - Set up your own booking web page
E 2 - Make a subset of your performances to be web-reservable
E 3 - Allow web reservations in certain time slots
E 4 - Give a special color or pattern to appointments taken online
Discover our payment solutions, seamlessly integrated into your calendar.
